Can I change or cancel my order?

Once your order is ready to be placed, please double check that your basket is correct. Ensure that items haven't incorrectly duplicated and that you have the right subscription pack, plus any accessories. 

If your order is placed and you realise that you have made a mistake, there may be a small window to amend your order. Please get in touch via our contact us form here 

Please note that we cannot add items to an order but we can remove items for refund or cancel entirely.

A member of UBEE STAFF will check our inbox prior to despatch to ensure that all orders of the day are ready to go.