We are sorry that the APP has not yet updated for the latest version of Android. Rest assured, there is no bug on the APP but we understand that Google Play are not allowing downloads or the APP will simply crash.
We believe it relates to permissions between us and Google Play. We have updated these permissions. It is now a case of waiting on Google Play to approve these changes, to align with our Android 13 update. They are not always the quickest, as we are sure you can imagine. In the meantime, you can download our testing APP SETracker2 on Google Play to test out your device in the meantime.
We appreciate the patience and indeed, the frustration this is no doubt causing. We do expect a fix in place today.
If you have screenshots of the bug message or error messages, please email them to us on email@example.com