Website Troubleshooting
Device Troubleshooting
- Lost Tracker?
- Device is not connected to the internet?
- My tracker is not accurate - Turn off "set local base station" in your APP settings.
- Downloadable Guides - UBEE PREMIUM CAT, LYNX (Cat), CITY (Dog), Roam (Dog), Ranger (Dog) and ELDERLY/DEMENTIA
- My tracker will not switch off
- The trackers location is not accurate
APP Troubleshooting
- Android APP Crashing / Bug on APP
- Why is my tracker showing a past time or date?
- History saying "No Trajectory Data" and will not record
- Reset password on the APP
- APP failing to log in despite the password being correct
- Not receiving notifications?