- What do the lights on the tracker mean?
- Tracker will not bind on APP
- Downloadable Guides - UBEE PREMIUM CAT, LYNX (Cat), CITY (Dog), Roam (Dog), Ranger (Dog) and ELDERLY/DEMENTIA
- How can I ring the tracker? (Watch Finder/Remote Alert - Instruction video attached)
- Why do I need a subscription?
- How do I order a subscription on the website? (Amazon and eBay instruction Video attached)
- Delivery information / Customs charges - Including UK, Rep. of Ireland and mainland Europe (Bank Holiday update 30th Aug)
- GeoFence set up (with instruction video attached ) - What is a GeoFence and how do I set it up?
- How do I log in on the APP?
- Not received a reply to your email?
- I can't log in?
- Device is not connected to the internet?
- My tracker is not accurate - Turn off "set local base station" in your APP settings.
- Lost Tracker / Device
- History saying "No Trajectory Data" and will not record